The fixed internet market in Bosnia and Herzegovina experienced significant progress during 2024, with Telemach emerging as the undisputed leader in all key service provision categories.

From the first to the fourth quarter of 2024, Telemach stood out as the leading force in the market, continuing its dominance from the previous year. With a focus on WiFi, Telemach not only maintained its leadership but also significantly improved its performance, solidifying its position as the sole market leader in 2024. The market shows a positive trend, with Telemach excelling in all key performance indicators (KPIs) such as download speed, upload speed, latency, browsing, and video streaming. The main advantages of the market include robust connectivity and improved user experiences, according to an analysis conducted by nPerf, a Lyon-based company with expertise in testing fixed and mobile operator networks.

The testing also analyzed the performance of other operators in BiH, including BH Telecom, HT Eronet, and Mtel Bosnia.

According to the analysis, Telemach delivered the best fixed internet performance in 2024, maintaining its leading position from previous years. It stood out in all key performance indicators (KPIs), including:

• Download speed: Telemach recorded an impressive average download speed of 90.69 Mbps, significantly ahead of its competitors.
• Upload speed: With an average upload speed of 16.03 Mbps, Telemach continued to dominate compared to other providers.
• Latency: The lowest average latency of 28.05 ms further reinforced its position as the leading service provider.
• Internet browsing: Achieving a browsing performance of 74.92%, Telemach provided the most reliable and efficient user experience.
• YouTube streaming: With a streaming performance of 87.15%, it dominated in video content quality.

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In addition to fixed internet, Telemach also excelled in providing WiFi services, demonstrating consistent superiority in download and upload speeds, browsing and streaming quality, and latency, ensuring a seamless user experience even during peak periods.

Telemach’s unparalleled performance in 2024 once again confirmed its leading position in the Bosnian market. Excellence in all key metrics set a new standard of quality and reliability in fixed internet services. Although competitors such as Mtel and HT Eronet showed progress, Telemach’s consistent focus on innovation and user experience secured its dominance in fixed and WiFi internet services. The market dynamics promise further development, bringing users even better connectivity and service quality.